Support
Need help with Squish? Find answers to common questions below, or reach out to us directly.
Talk to a human.
Response time
A small team reads your message. Include the product name and what you were trying to do so we can help.
Frequently asked questions.
What is Squish?
Squish is an iPhone app in development for people who want specific NeeDoh products without repeatedly hunting for them. Choose from the products in the app and set your price limits. Squish keeps checking Amazon for you.
How do I get the app?
Squish has not launched publicly yet. Join the launch list on our homepage for an email when the iPhone app becomes available. Joining does not start a subscription.
Does Squish buy the item for me?
No. Tap a notification to see the product on Amazon. Check the total price and finish your purchase there. For faster checkout, sign in to the Amazon app or your browser ahead of time and check your delivery and payment details there. Squish does not require a separate Amazon account connection and cannot verify your sign-in status. Amazon may ask you to sign in again.
How fast are the alerts?
Squish+ checks the products you watch about every 20 seconds and sends an alert as soon as it finds one at your price. Updates from Amazon and delivery to your phone can take longer. Free alerts have an extra 5-minute wait. Stock can sell out before you buy.
Why might I miss an alert?
The item may cost more than your limit, be sold out when Squish checks, or be sold on a page Squish does not watch. Alerts can also arrive late. Check your price limit and make sure notifications are turned on for Squish in your iPhone settings. Contact us if you still need help.
Does my price limit include everything at checkout?
Your limit applies to the item price. Shipping, tax and other checkout charges may be extra. Check the total on Amazon before buying.
How do I cancel Squish+ after launch?
Manage or cancel it in your Apple ID subscription settings. Access continues to the end of the paid billing period. Refund requests go through Apple.
Can Walgreens stock checks be wrong?
Yes. Store information can be out of date. You can check selected NeeDoh products whenever you open Squish, but we do not hold items or send Walgreens stock notifications. Check with the store before making a trip.
How do I report a problem?
Email support@squish.gg with the product, what happened and roughly when. Do not send retailer passwords, payment details or sign-in codes.